Privacy Policy

Wedge Designs is committed to safeguarding the privacy of our customers, clients, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By visiting our website or engaging with our services, you agree to the practices outlined in this policy.

1. Who We Are

Wedge Designs is a bespoke furniture design and restoration studio based in Edinburgh, Scotland. We design, manufacture, and restore high-quality furniture tailored to individual client specifications. Our services are available to both residential and commercial clients across the UK.

• Address: 97 Harrison Road, Edinburgh, EH11 1LT, United Kingdom

• Phone: 07961 222968

• Email: info@wedge-designs.com

• Website: https://wedge-designs.com/

2. What Information We Collect

We may collect the following types of personal data:

• Full name

• Email address

• Telephone number

• Delivery or collection address

• Billing information (e.g. invoice name and payment method)

• Design specifications and project preferences

• Communications and correspondence

• IP address and browsing behaviour (via cookies)

We only collect data that is necessary for us to provide our services and operate our website effectively.

3. How We Collect Your Information

Your personal information is collected in several ways:

• When you contact us via our website contact form

• When you email or call us directly

• During consultations or service enquiries

• When you place an order for bespoke furniture or restoration

• Through cookies and analytics tools on our website

We ensure all data is collected fairly and lawfully.

4. How We Use Your Information

Your data is used for the following purposes:

• To process enquiries and provide consultations

• To create and fulfil furniture and restoration orders

• To manage billing, payments, and delivery logistics

• To communicate with you about your project status

• To improve our website and services

• To comply with legal and regulatory obligations

We will never sell or share your data with third parties for marketing purposes.

5. Sharing Your Information

We may share your information only when necessary, and only with:

• Payment processors for secure transactions

• Couriers or delivery partners to arrange the transport of furniture

• IT providers who support our website or systems

• Legal or regulatory authorities, if required by law

All third parties are required to keep your information secure and only use it for agreed-upon purposes.

6. Cookies and Website Tracking

Our website uses cookies to provide essential functionality and analyse user behaviour to improve user experience. Cookies may collect anonymous information such as browser type, time on site, and pages visited. By using our website, you consent to the use of these cookies unless you choose to disable them via your browser settings.

7. How We Store and Protect Your Data

All personal data is stored securely in password-protected systems or encrypted formats where appropriate. We use reasonable technical and organisational measures to prevent unauthorised access, loss, or misuse of your personal data.

8. Data Retention

We retain your personal information only as long as necessary:

• Enquiry data: up to 12 months unless you request deletion

• Order and invoice data: for 6 years for accounting and legal compliance

• Design specifications: retained only for the duration of the project unless further storage is agreed

Once the data is no longer required, it will be securely deleted or anonymised.

9. Your Rights Under UK GDPR

Under data protection law, you have the right to:

• Access a copy of the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (where applicable)

• Object to or restrict how we process your data

• Request transfer of your data to another service provider

To exercise any of these rights, please contact us at info@wedge-designs.com.

10. Third-Party Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of these other sites. We recommend reviewing their privacy policies before sharing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in regulations, technologies, or business operations. Any changes will be posted on this page and, where appropriate, notified to you by email. Continued use of our website or services after such updates constitutes acceptance of the revised policy.