Terms and Conditions

Welcome to Wedge Designs. These Terms and Conditions govern your use of our website and detail the full scope of the terms under which we offer our bespoke furniture design, manufacturing, and restoration services. By using our website, making an enquiry, or placing an order, you agree that you have read, understood, and accepted these Terms. We encourage all visitors and customers to read them carefully before engaging with our services.

1. About Us

Wedge Designs is a specialist design studio and workshop located in Edinburgh, Scotland. We focus on crafting high-quality, bespoke, handmade furniture while also restoring vintage and antique pieces to their original charm with expert craftsmanshi

• · Address: 97 Harrison Road, Edinburgh, EH11 1LT, United Kingdom

• Phone: 07961 222968

• Email: info@wedge-designs.com

• Website: https://wedge-designs.com/

2. Website Use

By accessing or browsing our website, you agree to the following:

• Use the website for lawful and appropriate purposes only

• Do not copy, distribute, or reproduce any site content without our written consent

• Avoid uploading or transmitting any viruses, malware, or malicious code

• Refrain from interfering with the performance, functionality, or security of our site

• We reserve the right to suspend or terminate your access without notice if we suspect misuse or breach of these Terms. This includes automated access, attempted hacking, or behaviour that could disrupt the experience for other users.

3. Orders and Commissions

3.1 Bespoke Furniture Orders

• Each commission is tailored to the client’s design specifications, lifestyle needs, and space requirements.

• Following an in-depth consultation, a formal quote will be issued, including design details, chosen materials, timelines, and total cost.

• A non-refundable 40% deposit is required to begin work on your piece. This covers design, material procurement, and production preparation.

• The remaining 60% must be paid in full prior to dispatch or collection.

• Once manufacturing has started, it is not possible to change or cancel the order.

3.2 Restoration Services

• We will assess your item’s condition before providing a detailed quote.

• A deposit may be requested depending on the complexity or value of the restoration.

• Full payment is due upon completion and prior to release of the restored item.

4. Production Lead Times

Lead times are estimated during consultation and vary depending on project scope, material sourcing, and workshop schedule.

• You will be informed of estimated completion dates before production begins.

• Although we aim to meet these deadlines, delays may occur due to supplier issues, design amendments, or unforeseen events.

• In such cases, we will notify you promptly and keep you informed of any changes to the schedule.

5. Delivery and Collection

• We offer delivery services throughout the UK. Shipping fees are calculated based on the item’s size, weight, destination, and access conditions.

• Customers are also welcome to collect their items directly from our studio by appointment.

• It is your responsibility to ensure the delivery path is clear and suitable for the furniture. This includes hallways, stairwells, lifts, and doorways.

• If a delivery fails due to access issues, you may be charged for re-delivery or additional storage costs.

6. Cancellations and Refunds

6.1 Bespoke Furniture

• Orders may be cancelled within 48 hours of confirmation. After this period, the initial deposit becomes non-refundable.

• If materials have been ordered or work has commenced, you may be liable for associated costs.

6.2 Restoration Services

• Cancellation is only permitted before restoration work begins.

• Any expenses incurred for assessments, ordered parts, or setup will be deducted from the refund where applicable.

7. Warranty and Liability

• We offer a 12-month workmanship warranty on all custom furniture, covering structural quality and the integrity of materials under normal household use.

• This warranty does not cover damage due to misuse, accidents, unauthorised repairs, or lack of proper care.

• Wood is a natural material, and slight movements, colour changes, or surface cracking due to environmental conditions are not covered under this policy.

• Our liability is strictly limited to the repair, replacement, or partial refund of the affected item.

• We are not liable for indirect, incidental, or consequential damages resulting from the use or inability to use the product.

8. Intellectual Property

All written content, photographs, designs, and media found on our website are the intellectual property of Wedge Designs and protected under copyright law.

• You may not use, replicate, modify, or republish any part of our content without express written consent.

• We reserve the right to use commissioned projects, including images and descriptions, in our online portfolio, social media, or marketing materials unless otherwise agreed in writing beforehand.

9. Privacy and Data Protection

We take your privacy seriously and operate in accordance with UK GDPR regulations and data protection law.

• Information you provide is used solely for the purpose of communication, order processing, fulfilment, and ongoing service.

• We do not sell, lease, or share your data with third parties, except where necessary for completing delivery or meeting legal requirements.

• For more detailed information, please refer to our full Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Scotland.

• Any dispute arising in connection with the use of our website or services will be subject to the exclusive jurisdiction of the Scottish courts.

11. Changes to These Terms

Wedge Designs reserves the right to amend or update these Terms at any time without prior notice.

• Any changes will take immediate effect once published on our website.

• Continued use of the site and our services after changes have been posted constitutes your acceptance of the revised terms.